Notice for our JZü customers 

Thank you for being part of our 4-year journey with JZü. In the interest of our customers and to improve our portfolio of products and services, we will be ceasing to offer JZü account on 30th June 2022. 

Before 1st July 2022, customers can transfer their savings from JZü to Savings account (5% annual interest) or to Fixed Deposit account (7.5% to 8.5% annual interest) at the nearest Yoma Bank branch or using the Yoma Bank Mobile Banking Application. Current Terms and Conditions of the relevant accounts will be applicable. 

Starting 1st July 2022, Yoma Bank will automatically transfer funds from JZü account to the customers' Saving (or) Smart Yoma Bank’s account.  

For more information, please contact Yoma Bank's Call Center 9662 (or) 097 9662 9662 or Yoma Bank's Facebook Page Messenger.  

You can view this webpage until 1st Oct 2022. 

FAQs

Why is Yoma Bank ceasing JZü Account?

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To better respond to our customers’ needs and to improve our portfolio of products and services, we will be ceasing to offer JZü account. We will continuously find new ways to better meet our customers’ needs. 

What will happen to JZü Account’s remaining balance?

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Before 1st July 2022, customers can transfer remaining balance to other Yoma Bank’s accounts, except Flexi, Flexi Everyday and Super Fixed Accounts.
After 1st July 2022, in case customers didn’t transfer on their own, Yoma Bank will automatically transfer to the customer’s respective Saving Account or SMART Account.  

What is the procedure if customers want to withdraw JZü Account’s remaining balance?

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Current cash withdrawal policy will apply. 

Should I only withdraw cash at the branch where I opened my JZü account?

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You can go to any Yoma Bank branch to withdraw cash from JZü. Current cash withdrawal policy will apply. 

What happens if transfers are made into JZü account that has been closed?

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"Account is closed” message will appear and the transfer will not be completed. 

When the bank transfers JZü money automatically, how will it appear in another account’s transaction history?

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It will appear in another account as “JZü remaining balance transfer”.