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Scam Awareness

Tips for the things to be aware in online banking Get help

Please go to the nearest Yoma Bank branch and do not forget to bring NRC/Passport.

  • Step 1: Log in User ID and Username from SMS provided from Yoma Bank.
  • Step 2: Type the password from SMS provided from Yoma Bank.
  • Step 3: Set up the new password.
  • Step 4: Type One Time Password (OTP) within 5 min from SMS which will receive.
  • Step 5: Please choose PIN or PATTERN for unlock method.
  • Step 6 (Optional): Set up Face ID or Fingerprint if you want to.
  • Step 7: Mobile Banking is ready to access.
If you have any issue, please check here or contact Yoma Bank 24/7 Customer Care Center 9662 or 097 9662 9662.

  1. Put log in ID and Username from SMS which was sent to you for activation (or) mobile phone number used to open your account.
  2. Next – choose “I forgot my password”.
  3. Then, it will show the login or username that you have filled in on the first page.
    – Please fill in your ACCOUNT NUMBER.
    – Please fill in Date of Birth.
    – Please fill in mobile number which was used to open account starting with ‘9’or’09’.
    – Please fill in email address which was used to open account. If you don’t know that email address, you can pass this and go to next section.
  4. Next – you will get OTP via email or mobile number. Fill in that password in the ‘SMS password’ field.
  5. Please set new password and confirm password, then save.
  6. Please choose either PIN or PATTERN for unlock method.
  7. Then you can use face ID or fingerprint if you want to. (Optional)
  8. You can use Mobile Banking.
If you have any issue, please check here or contact Yoma Bank 24/7 Customer Care Center 9662 or 09796629662.

  1. Login to online/ mobile banking.
  2. Select ‘Own Account Transfer’ option from the main menu.
  3. Choose your account where you want to transfer from.
  4. Choose your account where you want to transfer to.
  5. Please type in the amount you want to transfer, then press ‘Send’.
  6. Then click ‘Confirm’

If you have any issue, please check here or contact Yoma Bank 24/7  Customer Care Center 9662 or 097 9662 9662.

  1. Login to online/ mobile banking.
  2. Select ‘Send Money’ option from the main menu.
  3. Choose ‘Partners’ (if you want to send a new partner, you have to fill in your partner’s name and account number).
  4. Please type in the amount you want to transfer.
  5. Please type in payment reference (optional).
  6. Select Account where do you want to transfer from.
  7. Select transfer time and press ‘Send’.
  8. Then, check account number and details
  9. Then choose sign (where need to confirm PIN), then press ‘OK’.
If you have any issue, please check here or contact Yoma Bank 24/7 Customer Care Center 9662 or 09796629662.”

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