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Tips for the things to be aware in online banking Get help
Please go to the nearest Yoma Bank branch and do not forget to bring NRC/Passport.
- Step 1: Log in User ID and Username from SMS provided from Yoma Bank.
- Step 2: Type the password from SMS provided from Yoma Bank.
- Step 3: Set up the new password.
- Step 4: Type One Time Password (OTP) within 5 min from SMS which will receive.
- Step 5: Please choose PIN or PATTERN for unlock method.
- Step 6 (Optional): Set up Face ID or Fingerprint if you want to.
- Step 7: Mobile Banking is ready to access.
If you have any issue, please check here or contact Yoma Bank 24/7 Customer Care Center 9662 or 097 9662 9662.
- Put log in ID and Username from SMS which was sent to you for activation (or) mobile phone number used to open your account.
- Next – choose “I forgot my password”.
- Then, it will show the login or username that you have filled in on the first page.
– Please fill in your ACCOUNT NUMBER.
– Please fill in Date of Birth.
– Please fill in mobile number which was used to open account starting with ‘9’or’09’.
– Please fill in email address which was used to open account. If you don’t know that email address, you can pass this and go to next section. - Next – you will get OTP via email or mobile number. Fill in that password in the ‘SMS password’ field.
- Please set new password and confirm password, then save.
- Please choose either PIN or PATTERN for unlock method.
- Then you can use face ID or fingerprint if you want to. (Optional)
- You can use Mobile Banking.
If you have any issue, please check here or contact Yoma Bank 24/7 Customer Care Center 9662 or 09796629662.
- Login to online/ mobile banking.
- Select ‘Own Account Transfer’ option from the main menu.
- Choose your account where you want to transfer from.
- Choose your account where you want to transfer to.
- Please type in the amount you want to transfer, then press ‘Send’.
- Then click ‘Confirm’
If you have any issue, please check here or contact Yoma Bank 24/7 Customer Care Center 9662 or 097 9662 9662.
- Login to online/ mobile banking.
- Select ‘Send Money’ option from the main menu.
- Choose ‘Partners’ (if you want to send a new partner, you have to fill in your partner’s name and account number).
- Please type in the amount you want to transfer.
- Please type in payment reference (optional).
- Select Account where do you want to transfer from.
- Select transfer time and press ‘Send’.
- Then, check account number and details
- Then choose sign (where need to confirm PIN), then press ‘OK’.
If you have any issue, please check here or contact Yoma Bank 24/7 Customer Care Center 9662 or 09796629662.”