We understand that many of our customers are facing cashflow difficulties due to the Covid-19 crisis. We are here to help and we are committed to supporting our customers through this difficult time. This program is one of the ways we are supporting our customers.
If you regularly make repayments on time and you shall be able to apply for the principal pause program through www.deferral.yomabank.com.

If you have a outstanding Loan with Yoma Bank, the account must be current/no delinquency, you can apply.

You may apply by speaking to your Relationship Manager, the staff at your local Yoma branch or enquire by calling our Call Centre.
For those who want to make deferment on current installments, they have to make the request 5 working days in advance before due date. (Customers with overdue repayment are not eligible for this deferment program. However, they can pay back all the overdue amount and apply for the program.

Up to 6 months

• Home Loan
• SME Loan
• Corporate Loan
• Hire Purchase
• SMART Credit/SMART Credit Business loan
• Agricultural loan

No. Not all the loans can be deferred for both principal and interest.
Please be advised that when interest is paused,it accrues to the principal amount deferred. Interest on Interest will be charged during the deferment period. It is better for customers to continue to make interest payments so that they do not increase their borrowing costs over the remaining term of the loan.
Type of loans for principal-only deferment

• 1) SME loan
• 2) Corporate loan
• 3) SMART Credit/SMART Credit Business loan
• 4) Agri loan
• 5) Hire purchase (Upfront)

Type of loans that both principal and interest can be deferred

• 1) SME loans
• 2) Corporate loans
• 3) Hire purchase (EMI)
• 4) Agri loan
• 5) Home Loan

You need to submit one request for each loan

No fee will be charged for this request.

It applies to all loans/financing outstanding as at 1 April 2020.

No, the new loans are not eligible for the program. However, starting from 1st of April, all new smart credit and smart credit business loans from 1st of April will be priced at 14.5% interest with no membership fee.

No. It is based on the individual basics as it intends to fulfil the need of the customer with financial difficulties during this hard time.

From the time your completed application form is received, Customers will be informed within 5 working days after request is received whether it is approved or not.

We will notify you through SMS to the mobile number you provided on your loan applications.

You will need to factor in 5 working days for us to process your application and decide whether you are eligible. In this instance your payment due in a few days times will need to be paid.

We send a SMS to your phone for your submission approval. Yoma bank strongly believe that the new portal will not take more than 5 working days to process your request, we want to advice you to go check your phone SMS messages and or call our call center to know about the request status.

Yes, our application form has a number of questions you must answer for your request to be considered

The term of the pause period is added to the end of your original loan term. For example, a Principal Pause of 3 months will extend the term of the loan from 31 December 2020 to 31 March 2021.
When interest is paused it is added to the principal loan amount to be repaid. Interest is then calculated on principal plus the deferred interest (interest on interest). This is an expensive form of financing. It is far better for customers to continue to make interest payments so that they do not increase their borrowing costs over the remaining term of the loan.